At CHRISTEN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our brand, whether online or in-store.
We may collect the following types of personal information:
– Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment details.
– Transactional Data: Purchase history, product preferences, and communication records.
– Online Behavior: Cookies, IP addresses, browser type, and browsing behavior on our website.
– Interaction Data: Social media interactions, customer service inquiries, and feedback.
Your personal data is used for the following purposes:
– Order Processing: To process and deliver your purchases and manage your account.
– Customer Service: To respond to inquiries, handle returns, and provide support.
– Personalization: To tailor our products, services, and marketing communications to your preferences.
– Marketing: To send you updates, promotions, and information about new products, with your consent.
– Service Improvement: To improve our website, services, and customer experience.
We may share your data with:
– Service Providers: Third parties that assist with payment processing, delivery, marketing, and IT support.
– Legal Requirements: If required by law or to protect our rights and safety.
We do not sell your personal data to third parties.
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
You have the right to:
– Access Your Data: Request a copy of the personal data we hold about you.
– Rectify Your Data: Correct any inaccuracies in your personal data.
– Delete Your Data: Request the deletion of your personal data, subject to legal requirements.
– Opt-Out: Unsubscribe from marketing communications at any time.
Your personal data may be transferred and stored outside of your home country. We ensure that such transfers comply with applicable data protection laws, including GDPR.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at INFO(AT)CHRISTEN.COM